Returns & Exchanges

At Phix, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn apparel in its original condition. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience for our global community.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the packing slip is included inside.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days.